Frequently Asked Questions
Quals.ai is an AI qualitative research platform that helps teams run text and voice studies with real human participants and turn responses into structured insights faster.
What types of research can I conduct with Quals.ai?
Quals.ai supports a wide range of research use cases: customer experience (CX) studies, UX validation, concept testing, market exploration, brand positioning, and more. Whether your objective is understanding user behaviors, uncovering unmet needs, or validating product ideas, Quals.ai adapts seamlessly to support both exploratory and structured research projects.
Can I mix text and voice research in one project?
Absolutely. Quals.ai is designed for flexibility. You can create hybrid studies that combine text-based and voice-based responses, enabling you to capture a mix of structured and conversational insights. This flexibility ensures you can tailor research designs to different user preferences, maximizing the richness and relevance of your findings.
Does Quals.ai support multiple languages?
Yes. Quals.ai empowers global research by supporting over 50 languages across both text and voice studies. Whether you’re launching a survey in English, Spanish, Mandarin, or Arabic, our multilingual capabilities allow you to tap into insights from virtually any market — making cross-cultural research seamless and scalable.
Is technical expertise required to use Quals.ai?
No technical background needed. Quals.ai is built for researchers, product managers, marketers, and CX teams who demand speed and simplicity. Our intuitive interface, pre-built templates, and guided setup processes ensure anyone can launch a professional-grade study without needing coding skills or advanced analytics knowledge.
How is voice research analyzed at Quals.ai?
Voice research responses are first transcribed accurately, then optionally translated, and finally analyzed using advanced AI models. Our SmartAsk technology ensures key themes, emotions, and behavioral insights are extracted from conversations rapidly. This means you get deeper, more contextual insights compared to traditional text-only surveys — without the slow, costly manual transcription.
Can I integrate Quals.ai with my existing tools?
Coming soon: Seamless integrations. Quals.ai will offer APIs and pre-built connectors to integrate with leading CRM, marketing automation, and analytics platforms. This means you’ll be able to feed your research insights directly into your business workflows, making your data instantly actionable across teams.
Why does Quals use real people instead of synthetic data?
Synthetic data may sound efficient, but it lacks real emotion, unpredictability, and context. At Quals, we use real people because authentic human insights reveal what truly drives behavior—giving you reliable, accurate data you can act on with confidence.
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